Delivering Excellence

Chick-fil-A are the largest chicken restaurant chain in the USA, with nearly 2000 stores and an annual turnover approaching $7 billion. Privately owned, and run with a profoundly Christian ethos, they now want to share the principles of their success with you.

With nearly 2000 restaurants in their franchise, Chick-fil-A are well known and respected for the excellence they bring to their food, their advertising, and their service. Learn from the team about concepts including:

• Operational Excellence
• Customer Service Excellence
• Second Mile Service
• Creating Raving Fans

This event is being hosted jointly by One Rock and A Call To Business, and run as part of The Sanctuary group. Previously we have run workshops where Chick-fil-A shared their tips on servant leadership, on marketing and on innovation.